Securely Holdings Pty. Ltd.
Effective Date: 01/01/2025
Last Updated: 01/01/2025

1. Introduction

Securely Holdings Pty. Ltd. ("Securely," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, particularly in relation to our participation in the Digital ID Platform and related transactions.

By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this policy and Australian privacy laws.

2. Collection of Personal Information

We collect personal information necessary to provide our services, including:

• Identity information (name, date of birth, government-issued ID details)
• Contact details (email, phone number, address)
• Digital ID data (verification tokens, authentication history)
• Transaction data (records of Digital ID-related interactions)
• Technical data (device details, IP address, log files)

We collect this information directly from you, third-party verification providers, and regulatory bodies as required.

3. Use of Personal Information

We use your personal information to:

• Verify identities and facilitate Digital ID transactions
• Provide and improve our services
• Prevent fraud, unauthorized access, and security risks
• Comply with legal and regulatory obligations
• Communicate with you regarding account activities, security alerts, or service updates

We do not sell or use your data for direct marketing without your explicit consent.

4. Disclosure of Personal Information

We may share your personal information with:

• Digital ID Platform providers for identity verification and secure transactions
• Government agencies and regulators as required by law
• Third-party service providers (e.g., cloud storage, security, payment processors)
• Law enforcement authorities in case of legal obligations or fraud investigations

All third parties must comply with the Australian Privacy Act 1988 (Cth) and adhere to strict data protection standards.

5. Security of Personal Information

We implement reasonable security measures to protect your personal information, including:

• Encryption of sensitive data
• Multi-factor authentication (MFA) for secure access
• Restricted data access to authorized personnel only
• Regular security audits and compliance checks

In the event of a data breach, we will notify affected individuals and report it to the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches (NDB) scheme.

6. Access, Correction & Control of Personal Information

You have the right to:

• Request access to your personal information
• Correct inaccurate or outdated information
• Withdraw consent for non-essential data processing
• To exercise these rights, contact our Privacy Officer at [Insert Contact Email]. We may need to verify your identity before processing requests.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal and regulatory requirements
• When no longer required, personal information is securely deleted or anonymized.

8. Cross-Border Data Transfers

If we transfer personal information outside Australia, we ensure that:

• The recipient country has adequate privacy protections, or
• The transfer complies with the Australian Privacy Principles (APPs)

9. Complaints & Contact Information

If you have concerns about how we handle your personal information, you can:

• Contact our Privacy Officer at [Insert Contact Email]
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

We aim to resolve privacy complaints within 30 days.

10. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

For questions or concerns, contact us at:
email: familyoffice@securely.group
Securely Holdings Pty. Ltd., 3/3 Gibson Rd Noosaville. Qld Australia.